Privacy Policy

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Who we are

Dubtal ("we", "us") is a digital and AI services provider based in Dubai, United Arab Emirates. We are the controller of the personal data described in this policy. Contact us on WhatsApp or at hellodubtal@gmail.com.

What we collect

We keep this to the minimum we need to reply to you and deliver our work:

Contact details you choose to share when you message us (for example your name, phone number or email).
Details about your business and project that you send us.
Basic server logs (such as IP address and browser type) kept by our hosting provider for security and reliability.

We do not run tracking or advertising cookies on this site — see our Cookie Policy.

Why we use it (legal basis)

We use your information to reply to enquiries, prepare quotes, deliver the services you ask for, and keep in touch about your project. We rely on taking steps at your request and entering into a contract with you, our legitimate interest in running our business, and your consent where you have given it. We do not sell your information.

Third parties

When you contact us through WhatsApp or interact with Google tools we use, those services process your data under their own privacy policies. Our website and email are handled by reputable hosting and email providers acting on our behalf. We only share data with these providers as needed to run the service, and never for their own marketing.

How long we keep it

We keep enquiry and project information only for as long as needed to serve you and to meet legal, tax and accounting obligations, then delete or anonymise it.

Your rights

You can ask us to access, correct, update or delete the information you've shared, or to stop contacting you, at any time. Depending on where you live, you may have rights under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) or other applicable laws. To exercise any right, just message us.

Children

Our services are aimed at businesses. We do not knowingly collect personal data from children.

Changes

We may update this policy from time to time. The "last updated" date above shows the current version.